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Home  Solutions Customer Service Solutions
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Customer Service Solutions |
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As a Customer Service Professional, your needs are unique to your business function. You must be able to retrieve accurate customer information in a timely manner. In addition, your customer service department should be able to access internal communications, manuals, and other information in a centralized location. At Metro InfoDesign, we deliver customized solutions to make your job easier.
Intranets and Portals, an area to centralize your: - Customer service processes
- Customer service representatives manuals
- Internal communications
- Online scheduling for CSR's
- Tracking and performance goals
Custom Application Development, includes applications for: - Integrating Web interfaces with your legacy systems to allow CSR's to easily access customer information and other relevant data
- Online HelpDesk applications and FAQ pages for internal user support
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Website Design -
Metro InfoDesign is a full-service design, Internet marketing and Technical Communications services firm with the resources to accommodate any project scope and size. Metro InfoDesign is serious about its website creations and ensures that the finished product is a just what the client is looking for, both in design and functionality.
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Flash Solutions -
Adding some simple flash to your website can be a creative way to give your site a modern look and feel. Metro InfoDesign believes that is important to have a low bandwidth website since some full flash sites can be more time consuming for viewing downloads.
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| | | Dynamic Sites -
Metro InfoDesign's web application development projects can give you the ability to manage large, content-rich websites that would traditionally require a large technical staff, along with several expensive programs to run.
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Graphic & Print Design -
Metro InfoDesign's professional graphic design services can include custom logo design and print media design for business that are dedicated to print advertising. We provide both affordable graphic design services to both large and small businesses.
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| | | Why Use SEO?
Metro InfoDesign has extensive experience in the SEO arena and continually monitors the newest trends and industry regulations. We understand that changes in this arena are a part of the evolving Search Engine Optimization industry, and have the resources and skill sets to consistently get & keep your website to rank higher.
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| | | E-commerce -
Metro InfoDesign’s e-commerce solutions run the gamut when it comes to extensive and custom features, along with the flexibility to effectively manage the solution itself. We customize our powerful eCommerce product to your specific requirements, which creates an e-commerce platform capable of supporting your entire business without unnecessary technical staff.
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