What are technical communications services?

As a Technical Communications (TC) services provider we design and create information for users. Examples of the outcome of some of our processes are user instructions, manuals and various online help documentation, such as context sensitive helps in computer applications, Web pages or mobile telephones.

Technical Communication means the process where information about products is designed, created, and communicated to end users. The end users of the target group may use this data to support their use of the product. The main objective of technical communication  documents is to provide users with information that supports the effective use of the product or service in question. The products documented can vary extensively; ranging from individual software applications to jet engines.

Technical documentation is sometimes referred to by different terms in different contexts. Some of these include technical writing, infodesign and documentation planning. Our technical communications services can also include the production of other types of customer documentation, such as equipment descriptions, spare part lists or product specifications. Metro InfoDesign services also include writing other types of documents. Therefore, our services may provide content for your company Web pages or write marketing material.

We can answer the many questions you may have in this area, and are ready to formulate solutions to satisfy your evolving business requirements.