As a company, Metro InfoDesign has been through many fases of growth and development, but one thing has always remained at the core of our values. "To strengthen the communities we serve, through the effectiveness of the technologies we deploy." This core principle, along with our Code of Ethics and Professional Conduct include the following:
- We make decisions and take actions based on the best interests of society, public safety, and the environment.We accept only those assignments that are consistent with our background, experience, skills, and qualifications.
- We fulfill the commitments that we undertake – we do what we say we will do.
- When we make errors or omissions, we take ownership and make corrections promptly. When we discover errors or omissions caused by others, we communicate them to the appropriate body as soon they are discovered.
- We accept accountability for any issues resulting from our errors or omissions and any resulting consequences.
- We protect proprietary or confidential information that has been entrusted to us.
- Respect is our duty to show a high regard for ourselves, others, and the resources entrusted to us. Resources entrusted to us may include people, money, reputation, the safety of others, and natural or environmental resources.
- We inform ourselves about the norms and customs of others and avoid engaging in behaviors they might consider disrespectful.
- We listen to others’ points of view, seeking to understand them.
- We approach directly those persons with whom we have a conflict or disagreement.
- We conduct ourselves in a professional manner, even when it is not reciprocated.
- We do not engage in or condone behavior that is designed to deceive others, including but not limited to, making misleading or false statements, stating half-truths, providing information out of context or withholding information that, if known, would render our statements as misleading or incomplete.
